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Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Alfainter Travel ("we", "our", or "us") collects, uses, and protects your personal information when you use our website, submit inquiry forms, or interact with our advertisements.

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Travel details (departure city, destination, travel dates, number of passengers)

  • Preferred contact method

  • Any other information you voluntarily provide

We may also collect technical information such as IP address, browser type, and device information through cookies and advertising tools.

2. How We Use Your Information

We use your information to:

  • Respond to flight and travel inquiries

  • Provide quotations and booking assistance

  • Communicate regarding your requested services

  • Improve our services and customer experience

  • Deliver relevant advertisements through platforms such as Meta (Facebook and Instagram)

We do not sell your personal information to third parties.

3. Advertising and Analytics

We may use tracking technologies such as:

  • Meta Pixel

  • Conversions API

  • Website analytics tools

These tools help us measure advertising performance and improve our marketing efforts.

You may control cookies through your browser settings.

4. Data Sharing

We may share your information only when necessary:

  • With airlines or travel partners for booking purposes

  • With service providers assisting in business operations

  • When required by law

All partners are expected to handle your information securely.

5. Data Protection

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, loss, or misuse.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Your Rights

In accordance with Japan’s Act on the Protection of Personal Information (APPI), you may request:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of your information (where legally permitted)

To make a request, please contact us using the details below.

8. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Alfainter Travel
Email: asia@alfainter.co.jp
Phone: +81-3-5408-6691

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